BioAg Sciences & Map Services

In the Fall Quarter, 2009 the Shields Library is implementing new trial services designed to meet the needs of our students, faculty and staff.

A General Reference Desk is now located on the 2nd floor and will provide integrated basic reference service. Hours are Monday through Friday, 9 AM to 6 PM, and Sunday, 1 PM – 5 PM (Sunday hours effective October 11 through November 22). You can contact the Reference Desk at (530) 752‑9862 or referenceservices@lib.ucdavis.edu. Subject specialist librarians will continue to offer individual appointments for students and faculty needing more in-depth reference and library research consultations.

The University of California, Davis General Library is offering a new online chat service called Ask A UC Librarian, available from the General Library’s Ask For Help tab.

The Ask A UC Librarian button is available round-the-clock! Real-time, chat reference service is provided by reference staff from various academic libraries. UC Davis subject specialist librarians will follow up with additional information for patrons using this service, if needed. For more information about the online chat service, contact Amy Kautzman, Associate University Librarian for Humanities and Social Sciences (kautzman@library.ucdavis.edu).

The Information Desk on the first floor of the Shields Library will feature a kiosk that provides answers to the most commonly asked informational and directional queries. Students, faculty, and staff with reference questions will be directed to the General Reference Desk on the 2nd floor (Monday-Friday, 9 AM to 6 PM) and to the new 24/7 Chat Reference service all other times. Staff at the Circulation Desk are also available to answer basic questions about the library on evenings and weekends.

Re:Search Start is a new service for lower division undergraduates. It is located on the Lower Level of Shields Library. This program is designed to help students with term papers assignments and projects. Students can sign up for a 30 minute appointment through the Library Instruction web page. Appointments will be available on Tuesdays, Wednesdays and Thursdays, from Noon to 4:00 PM, October 13 through November 25.

Tags: 24/7 Chat, Re:Search Start, Reference

This entry was posted on Tuesday, October 13th, 2009 at 11:20 am and is filed under Library Services, News. You can follow any responses to this entry through the RSS 2.0 feed. You can skip to the end and leave a response. Pinging is currently not allowed.