January 22nd, 2013 by Amy Kautzman
QUESTION: When I log into the library site from a library computer, I am asked for my Kerberos password. Why then am I later asked for my library card number, since the system already knows who I am? I don’t have this number committed to memory, and it is an extra headache to dig it out and type it in. You already know who I am, and so you already know my library ID number.
ANSWER: Thank you for writing in about your frustration with library computer sign-in. I know it is a bit crazy-making, having to sign in twice, with two different account log-ins. Unfortunately, there are reasons for this that we can’t easily resolve.
The Kerberos sign-in serves as proof that you are who you claim to be. This sign in, when used off-campus, allows you access to databases and other UCD-only materials. Within the library it allows you access to a larger number of computers as well as the ability to use your thumb drive.
You are asked for your library account number when you try to renew a book, use ILL, or any other account specific features within the Harvest or Melvyl catalogs. We are exploring the possibility of using your Kerberos ID as your log-in for these features, but thus far we have not able to get the campus system to work seamlessly with with library system.
In closing, again a great question and one that we’ve been actively trying to resolve. We hope to eventually make this particular library experience much better.
March 15th, 2011 by Amy Kautzman
COMMENT: On Wednesday last week one individual was on one computer the entire day. The “public” computers are now being used by three individuals today. There have been at least two persons each day this week. The computers are on the 3rd floor as you leave the elevator. Could someone please check this out. Thank you
ANSWER: The University Library has a policy page that guides patrons on appropriate behaviors when in the Library: http://www.lib.ucdavis.edu/ul/about/policies/conduct.php.
One rule we ask all Library patrons to follow is that of fair use, please be aware of the people around you and be sure to share all Library resources. Library computer use is limited to twenty minutes when others are waiting for access.
If you feel a patron is abusing his or her library privileges, please make a complaint at the Circulation Desk.
January 26th, 2011 by Amy Kautzman
COMMENT: “I was advised by several people that UC Davis Library is a “depository institution” in that the library receives money from the US Gov’t. Unfortunately, I am unable to access information via the Internet because several of the terminals are password-protected. Please honor the bargain with the gov’t – if the library takes money in good faith, then the library should provide adequate access. Thank you.”
ANSWER: I appreciate your wanting to use government documents in your life. They epitomize what makes our country’s government more transparent than most any other nation. I would, however, like to correct a misconception of yours: a Depository Library does not receive funding in any form from the US Govt. In fact, it generally costs an institution (via processing, staffing and maintenance) to take on the responsibilities of depository status.
The UC Davis Library fully meets, by the existence of over 20 public workstations, the requirement of the depository program to make online resources available to the public.
If a public PC is being used you may need to wait to access the machine, but you will be able to get the information you need. This is not unlike most libraries, although here at UCD we have fewer limits and one does not need to sign up before using a PC. Within the next week or so, we will be placing prominent signs on the PCs so you will be better able to tell which machines are accessible to the public.
I understand your frustration with not being able to access a machine as quickly as you’d like. The UC Davis Library, however, exists primarily to support the active research of our students, faculty, and staff. Even our UCD members often have to wait to use a machine during busy times.
Here is more information should you care to read about depository status: http://www.gpo.gov/libraries/